Shipping & Returns

Each piece from The Cool Soul is printed on demand—created just for you.
Because of this, we don’t accept returns or exchanges if you ordered the wrong size, color, or simply changed your mind.

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We do, however, stand behind our quality.

If your item arrives damaged, misprinted, or with any issue on our side, we’ll replace it or refund you at no cost.

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👉 To request a replacement, just contact us within 14 days of delivery and include photos of the item + packaging so we can make it right.